The CARICOM Regional Organisation for Standards and Quality (CROSQ) was on hand recently to celebrate with Eureka Medical Laboratories (EML), as the laboratory rang in its 21st year of operation by becoming the first such medical company to receive the ISO 15189 Accredited status, in Guyana.
In the ceremony held just a week ago in the South American country, CEO of EML, Mr. Andrew Boyle told the gathering of dignitaries that included Minister of Public Health, Dr. George Norton, and staff, that it had been a long but worthwhile journey.
“The accreditation road was costly, rough and long but today we have reaped the benefits of our hard work. What a lovely and profound feeling of satisfaction that was! It is now that the work has commenced,” said the EML head.
Technical assistance was provided by the German Ministry for Economic Cooperation and Development (BMZ), through the technical implementation by the German National Metrology Institute’s (PTB) Regional Quality Infrastructure (RQI) 4 Project.
CARICOM Regional Organisation for Standards and Quality (CROSQ) CEO, Mr. Deryck Omar, whose regional organisation lent technical assistance to the lab to reach the accreditation, told the audience: “Tonight’s launch and celebration of the Eureka Medical Laboratories’ accreditation to the ISO 15189 standard for quality and competence in medical laboratories, bears testament to the development assistance and cooperative mechanisms of the Caribbean Cooperation for Accreditation (CCA) Scheme as we are recognising the accreditation of a second laboratory in Guyana within a mere nine months; the other laboratory being a testing laboratory – the Guyana Rice Development Board Central Laboratory.”
The CCA Scheme brings professional expertise to labs looking to get accredited, utilising personnel from the region’s quality infrastructure institutions. In the case of EML, the guidance was provided by the Guyana National Bureau of Standards, whose laboratory certification programme to the GYS 170 standard, provided a stepping stone to accreditation.
Additional technical assistance to EML through CROSQ came from the 10th European Development Fund (EDF) Technical Barriers to Trade (TBT) programme.
Congratulating EML on the achievement, Mr. Omar further remarked: “CROSQ is delighted to extend sincere congratulations to the Eureka Medical Laboratories for this remarkable achievement of being the very first medical laboratory in Guyana to be accredited to the ISO 15189 standard. This accreditation also represents the first medical laboratory to be accredited by the Jamaica National Agency for Accreditation (JANAAC) outside of Jamaica and the first medical laboratory to achieve accreditation through the CCA Scheme.”
CEO of JANAAC, Mrs. Sharonmae Shirley underscored the importance of this step to Guyana, as well as the Caribbean.
“This is important not only for trade but it is also important for tourism. It is important for health. The medical tourism industry is a multi-billion dollar industry. The EML has now enhanced Guyana’s reach into this lucrative market.”
Minister Norton commenting on the company’s successful five-year journey to accreditation, noted that this was evidence of the quality medical service available in the country.
“For too often we take it for granted that all we need to supply is service and we forget about the quality. Eureka has proven it wrong. ... While I applaud you for the achievement that you have made, I urge you not to become complacent, but to continually improve on and expand your laboratory service,” the minister urged.
Representative of PTB, Mrs. Anett Matbadal congratulated the lab on the success, as well as the GNBS in the role it played in assisting the process.
"I am glad Eureka Medical Laboratories has achieved this and I want to acknowledge the great help that GNBS was providing, because I still remember when CROSQ together with PTB was starting to develop the CCA Scheme in the region with two national bodies in Jamaica and Trinidad, and 15 National Accreditation Focal Points in the region ... We hope this accreditation will serve you well and open markets for you and in the name of PTB I wish you all the best for the future," said Matbadal.