Marketing and Communications (Strategic and Operational)

1. Producing a range of documents for dissemination, including information for the websites, social media platforms, project briefings, and regular bulletins, including a quarterly newsletter, etc.
2. Producing information for various external audiences – including annual reports, press releases and other public relations/marketing materials, factual information about CROSQ and its activities.
3. Drafting and editing both paper and electronic publications as required.
4. Managing and maintaining the content of CROSQ’s websites and E-learning Platform.
5. Ensuring the accurate integration of information and communications between the National Standards Bureaus (NSBs) and the CROSQ Secretariat;
6. Ensuring the CROSQ database holds accurate and up-to-date information regarding CROSQ, the NSBs and other contacts as required.
7. Advising and supporting other CROSQ staff in making presentation, public speaking, etc.
8. Implementing and monitoring the use of style guides to ensure the consistent image of all communications.
9. Providing direct communications and public relations support to all NSBs as required; and managing the regional Marketing and Communications, Information Management Systems, Knowledge Management and Education / Events (MIKE) Committee of the CROSQ.
10. Managing the quality infrastructure education and awareness raising programmes of the CROSQ

Information Technology (Supervisory in the main - most IT Services outsourced)

1. Supervising the development and maintenance of standards development and collaboration systems using information technology and electronics systems linked across the region.
2. Ensuring that an efficient information storage and retrieval system is maintained.
3. Sharing information of interest to member states as approved by the Chief Executive Officer.
4. Providing and sharing available information, data and materials to NSBs at the request of NSBs.
5. Ensuring the availability and integrity of information technology systems including appropriate firewalls and virus protection, based on advice and best practice.
6. Ensuring that new and current staff is trained to effectively and efficiently use office technology and software including information retrieval methods and document scanning.
7. Reviewing and advising management on recommendations for the acquisition and utilization of IT equipment for CROSQ, and keeping track of technology assets such as laptops, desktops, projectors and associated software.
8. Ensuring the implementation of a regional virtual conference solution and Virtual Private Network (regional knowledge management).
9. Acting as Administrator for the intranet.
10. Recommending technology fora that can be used for sharing information efficiently.

General

1. Preparing and submitting quarterly progress reports to the Chief Executive Officer in respect of the activities assigned and the status of those work assignments.
2. Performing such other reasonable duties as may be assigned by the Supervisor.