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Regional Quality Policy A Focus for National Standards Bureaux

The CARICOM Regional Organisation for Standards and Quality (CROSQ) is on a thrust to make quality a way of life in the region.  

CEO of CROSQ, Mr. Deryck Omar made this clear as he addressed media yesterday during a break at a forum of directors of standards bureaux in CARICOM. Remarking on the challenges identified by some directors in the development of standards, the CEO remarked that this was one of the reasons behind the current drafting of a Regional Quality Policy for CARICOM.

“At the regional level the 15 CEOs of the Bureaux of Standards have gotten together and we are basically writing a regional constitutional document on what quality consciousness is all about and how to foster and promote a quality culture in the Caribbean region. We have that document in draft form and we are currently developing that and once we get that approved we would want to distribute that widely through the region, and that will be a Regional Quality Policy approved by policymakers as to what we believe quality is,” he said at the International Organization for Standardization (ISO) CEO Forum being held at Courtyard by Marriott in Barbados from July 4 to 6, 2016.

He noted this was one of the ways to address the challenges bureaux experienced with engaging stakeholders. In relation to engagement with industry to increase the uptake and use of standards, the CEO explained that CROSQ was supporting each of the 15 bureaux within CARICOM to develop and improve their awareness, marketing and communications with stakeholders.

“Being scientists we love standards development, we love testing, measurement infrastructure, but when it comes to engaging with people and society and those softer issues, that is a new talent we are helping the bureaux to bring into their core as to how to develop marketing and communication plans, how to reach out to [the media] the help us spread the message of standards and the use of it,” he added.

Finally, he stated that the attraction and retention of staff, as well as financing were issues bureaux indicated challenges with and which CROSQ as a network of bureaux of standards was trying to assist. “At the regional level we look for a lot of donor funded projects that can support Member States to invest in resources, be they people, be they tools, be they equipment or even work methods and then what we do is develop frameworks that helps these bureaux to share these resources across the region.”

The ISO-sponsored forum is being facilitated by ISO Acting Secretary General, Mr. Kevin McKinley, who said the intent was to maximise the shared knowledge and connect the Caribbean more fully with the world and influence the standards process.

“There is a huge gap, a huge opportunity, that exists right now. We cannot run a region, a country, only by mandatory rules, only by laws. You need organised market forces that compliment public policy objectives. International standards are set up in a way that involves the key countries and the key countries include the Caribbean in a lot of areas that are of priority to this region.

“So how do you get to the table on subjects that make most sense and influence the standards that are going to have the most impact on how global new public policy related to climate change, related to the environment, energy efficiency . . . These policies are coming out at a global level and you need tools to implement them at a national level and a company level.”

Mr. McKinley acknowledged that not all members were equal in their level of development, but noted this forum was intended to take the best practices from each and help each other implement.

The forum, sponsored by ISO, is hosted by the Barbados National Standards Institution, and facilitated as well by CROSQ.